Strategic Negotiation Skills
ITIL Training
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5th March 2018 - 7th March 2018
8:00 am - 5:00 pm
ITIL-F-V3 – Foundation Certificate in IT Service Management Duration: 3 days Course Aims and Objectives This course provides comprehensive first-level training for anyone involved in provision, support, and delivery of IT Services. It is accredited by, and follows the syllabus specified by the APM Group (www.apmgroup.co.uk). It culminates in an optional one-hour multiple-choice examination for (more…)
Presentation Skills
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13th March 2018
9:30 am - 5:00 pm
A One Day Training Course Programme Objective By the end of the workshop trainees will have Reviewed presentation skills and communication and defined and executed ways of putting the messsage across effectively. Learning Outcomes Effectively communicate a message on a certain subject. Overcome impediments to successful communication. Assessed the audience, the subject, the situation (more…)