Frequently line managers, team leaders, key executives, function heads and human resource professionals fail in negotiations because they have limited or no grounding in the basic skill set associated with effective bargaining practices. This training course is designed to remedy such a deficiency, enabling all parties to negotiation to ‘get to yes’.

This Report Writing Course will give participants clear guidelines for structuring and writing business reports and a better understanding of the key skills of written communication in order to write more concisely and effectively.

Provides an overview of the statutory, common law and industrial relations obligations on employers, managers, supervisors and staff to promote and protect the right of all employees to dignity in a positive working environment.